How do I access the right patients for my chronic disease trial?

Our team provides access to the right patients through consistent, community-connected trial models designed to reach diverse and representative populations. Our capabilities combine community relationships, scalable trial delivery and patient engagement strategies that strengthen trust and support clinical research participation.

How do I retain patients in long-term chronic disease trials?

Our capabilities allow you to improve retention in long-term chronic disease trials by designing studies that fit into patients’ everyday care. Our patient-centered trial models support ongoing engagement, reduce participation burden, and improve retention and data quality throughout the study.

How do I manage the complex longitudinal data sets associated with chronic disease studies?

Our experts manage complex longitudinal data by integrating clinical data, real-world evidence, and advanced analytics into a connected evidence approach. Our capabilities enable earlier, more confident decisions across the product lifecycle.

How do I differentiate my therapy from currently available treatments?

We support product differentiation through evidence strategies that demonstrate the value of your therapy and how it compares with currently available treatments. This approach helps identify meaningful differentiators, generate supporting evidence, and communicate therapy value across the product lifecycle.

Patient First Digital Solutions

Driving patient access, enrollment and retention in clinical research

The PPD™ clinical research business of Thermo Fisher Scientific is transforming the clinical trial experience. Our patient first digital solutions integrate cutting-edge technology, digital partnerships and data-driven strategies to accelerate recruitment while making research more accessible, inclusive and efficient for patients.

Our end-to-end approach enhances every stage of the patient journey from the first click-through recruitment to the last visit — making it easier for a diverse set of patients to access, enroll and participate in research.

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2026 ISG Provider Lens™ Report

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Enhance Patient Recruitment in Clinical Research

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Rethinking patient recruitment through digital and decentralized solutions

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Revolutionizing Patient Recruitment in a Dynamic Landscape

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Our patient first solutions

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Real-world representation

Successful clinical trials begin with expanded patient access driven by patient-centric study designs that reduce barriers to participation. We help sponsors create study designs that expand access to a broader, more inclusive patient population while reducing participation burdens and improving data quality.

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Patient recruitment and engagement

Our recruitment and enrollment solutions accelerate patient identification using integrated in-house capabilities—digital marketing, omnichannel data, patient insights, and industry-leading registries. AI-powered pre-screening and matching ensure the right patients are enrolled in the right studies at the right time.

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Decentralized clinical trials

Our decentralized clinical trials (DCT) ecosystem brings the trial closer to the patient through home trial services, remote televisits and digital solutions like eConsent, electronic clinical outcome assessments (eCOA) and wearables, eliminating geographical barriers to make trials more competitive and help ensure scientific validity.

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Online community platform

HealthUnlocked™, the world’s largest social network for health, hosts online communities for 300+ conditions. In these communities, patients with similar indications can talk with one another and access information and support produced and compiled by medical professionals and patient advocacy groups.

Learn more about HealthUnlocked

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Global contact center

We deliver comprehensive engagement strategies to keep participants informed and supported throughout their trial journey. Our 24/7 patient-first navigator service reduces dropout through travel support, reimbursements, scheduling, and reminders.

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Our patient first experience

Over 2.5 million

patients referred to sites

Over 33 million

patients pre-screened within our network

Over 500

studies supported across 76 countries

Patient First Digital solutions overview

Discover how to make it easier for patients to access, enroll and participate in research.

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Driving smarter, faster clinical research with expertise and innovation

Our patient first digital solutions combine decades of experience supporting our global CRO and site network with recruitment and DCT solutions. Our growth represents our learnings and the connection of technology and health care to bring a single, consolidated patient-first approach to your trial.

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Interested in learning more about how patient first digital solutions can transform your clinical trials?

Contact us to discover how our solutions can enhance your research outcomes.